Gift Card – Terms and Conditions
▶ The LANA Gift Card can only be redeemed at LANA Spa for the goods and services offered by LANA. The gift cards do not have an expiry date and customers can use them at their convenience.
▶ Customers can choose to pre load the value of the gift and these cards can be purchased from either the LANA website or at the Spa.
▶ LANA virtual gift cards are transferable and may be gifted to friends, family, or anyone of the customer’s choosing. However, one card cannot be shared between two people.
▶ Prices for services charged will be based on the rates in effect at the time of using the gift card. Customers who purchase a gift card are subject to the prices applicable on the day when they avail the service, and these prices may vary from those in effect at the time of gift card purchase.
▶ LANA is not responsible for lost or stolen gift cards.
▶ Customers can use a portion of the gift card balance for a purchase and retain the remaining balance for future use. Customers can check the remaining balance of their virtual gift cards on the LANA website.
▶ LANA does not charge any additional service fees for the use of gift cards.
▶ Gift cards cannot be used to purchase additional gift cards and cannot be used to pay for taxes or shipping fees associated with a purchase.
▶ Unless otherwise stated, you cannot combine the Gift Card offer with other special offers or promotions that may be available.
▶ Unless there is an issue with the purchase or an error attributable to us, we do not offer refunds. Gift cards, once sold, are non-refundable, whether you use them or not.
▶ To avail of LANA Spa services using the LANA Gift Card, it is mandatory to make a prior booking. We recommend booking well in advance to secure your preferred time slot. Please be aware that the requested time slots may not always be available, and we cannot guarantee specific appointment times. We will do our best to accommodate your preferences, but availability is subject to our booking schedule. LANA Spa reserves the right to adjust and schedule appointments based on availability.
▶ The gift card must be physically presented before you avail LANA services.
▶ LANA reserves the right to make changes to this policy without notice.
All content listed on the site is the property of LANA OncoSpa. All rights reserved.
LANA OncoSpa has the right to modify, add or remove any information in the terms without notice. Any changes made to the terms will be effective immediately and will be indicated at the top of the page with an “Updated” date.
All prices are subject to change without notice. Some services will be subject to New Jersey sales tax.